Privacy Policy

Last updated: March 1, 2026

1. Information We Collect

Clubhouse Casino collects personal information necessary to provide our services: name, email address, date of birth, residential address, and payment details. We also collect technical data including IP addresses, device information, and browsing behaviour through cookies and similar technologies. All data collection is conducted in accordance with applicable privacy laws.

2. How We Use Your Information

Your personal data is used to: create and manage your account, process deposits and withdrawals, verify your identity as required by law, provide customer support, send promotional communications (with your consent), detect fraud and prevent money laundering, and comply with legal and regulatory obligations.

3. Data Protection

We protect your data using 256-bit SSL encryption for all data transmission. Payment information is processed through PCI-DSS Level 1 compliant payment gateways. We do not store complete card numbers on our servers. Access to personal data is restricted to authorised personnel only. We conduct regular security audits and penetration testing.

4. Cookies

We use cookies and similar technologies to improve your experience, remember your preferences, analyse site traffic, and deliver relevant content. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our platform.

5. Third-Party Sharing

We may share your personal data with: payment processors (to process transactions), identity verification services (to comply with KYC requirements), game providers (to deliver gaming services), regulatory authorities (when required by law), and analytics providers (in anonymised form). We do not sell your personal data to third parties for marketing purposes.

6. Your Rights

You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), withdraw consent for marketing communications, and lodge a complaint with a data protection authority. To exercise these rights, contact us at [email protected].

7. Data Retention

We retain your personal data for as long as your account is active plus a minimum of 5 years after account closure, as required by anti-money laundering regulations. Transaction records are retained for a minimum of 7 years. You can request account deletion, subject to these legal retention requirements.

8. Changes to This Policy

We may update this privacy policy from time to time. Material changes will be communicated via email or through a notice on our platform. The "last updated" date at the top of this page indicates when the policy was most recently revised.

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